Instructions
To ensure your meter will properly connect, follow each step in the correct order.
- Download and install the EasyTouch® Glucose Monitoring System Software. Follow the on-screen prompts. (software download link)
– If the software is already installed, proceed to step 2.
- Right-Click on the EasyTouch® software desktop icon. Click “Properties” to bring up the software properties panel.
- In the properties panel tab at the top, click the compatibility tab. Find the “compatibility mode” box, and check “run this program in compatibility mode for “Windows XP (service pack 3)”.
- Hit OK or APPLY to apply the new settings.
- Plug the USB Cable into the back of the PC.
– Don’t connect your meter to the cable until step 7
- Ensure the EasyTouch® Meter is turned OFF before plugging into the USB cable.
- Connect the EasyTouch® Meter to the USB cable.
- Open the EasyTouch® Glucose Monitoring Software.
- Click the Connect Icon to download your results to your PC. Look for this icon!

- If you are still having difficulty connecting your meter to your PC, contact us at 877.358.4342.